Privacy policy

Privacy policy

Last updated: September 14, 2026

Controversial T-shirts (“we,” “us,” or “our”) operates https://www.controversialtshirts.com and related shopping experiences (the “Services”). We sell apparel and related merchandise to customers in the United States and Canada only. Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Services, create an account, place an order, or contact us. If there is a conflict between our Terms of Service and this Privacy Policy regarding personal information, this Privacy Policy controls.

By using the Services, you acknowledge that you have read this Privacy Policy.

1. Personal information we collect

Depending on how you use the Services, we may collect:

• Contact details — name, email, phone number, billing address, shipping address
• Payment and transaction details — payment method metadata, order history, refunds/exchanges (payment card numbers are processed by Shopify and payment providers; we do not store full card numbers)
• Account details — login credentials, preferences
• Communications — messages you send to customer support
• Device and usage data — IP address, browser/device info, pages viewed, referring URLs, and similar analytics
• Marketing interaction data — email opens/clicks, ad engagement (where permitted)

2. Sources of personal information

• Directly from you (checkout, account, email, forms)
• Automatically through cookies, pixels, and similar technologies on the Services
• From service providers acting on our behalf (Shopify, print-on-demand and fulfillment partners, payment processors, shipping carriers, analytics and advertising partners)
• From partners when you interact with our ads or social content and choose to engage with us

3. How we use personal information

We use personal information to:

• Process and fulfill orders (including print-on-demand production and shipping)
• Provide customer support and respond to inquiries
• Maintain accounts and prevent fraud/abuse
• Improve the store, products, and shopping experience
• Send transactional messages (order confirmations, shipping updates)
• Send marketing emails or show ads where allowed by law and your choices
• Comply with legal obligations and enforce our policies

4. How we disclose personal information

We may disclose personal information to:

• Shopify — store hosting, checkout, payments infrastructure, and related services
• Print-on-demand / fulfillment partners — production and shipping (name, shipping address, order contents, and related fulfillment data)
• Payment processors and fraud-prevention tools
• Shipping carriers and customs authorities as needed to deliver packages
• Marketing and advertising partners (for example Meta) when you interact with our ads or when we run advertising, subject to your rights and choices
• Professional advisors and authorities when required by law or to protect our rights, customers, or the public
• A buyer or successor in connection with a merger, acquisition, or sale of assets

We do not sell personal information for money. Some advertising technologies may be considered a “sale” or “sharing” of personal information under certain U.S. state laws — see Your rights below.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services to provide and improve them. Information may be processed in countries other than where you live. Shopify may also use certain data across merchants for security, fraud prevention, and platform improvement features. Learn more in the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users and the Shopify Privacy Portal: https://privacy.shopify.com/en

6. Cookies and advertising

We and our partners use cookies, pixels, and similar tools for store functionality, analytics, and advertising (including Meta ads). You can control cookies through your browser settings and, where offered, our cookie banner or preference tools. Opting out of marketing cookies will not stop transactional emails about your orders.

7. Children’s privacy

The Services are not directed to children. We do not knowingly collect personal information from children under 16 (or under the age of majority where higher). If you believe a child provided personal information, contact us and we will delete it where required.

8. Security and retention

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure. We retain personal information as long as needed to fulfill orders, provide the Services, comply with law, resolve disputes, and enforce agreements.

9. International transfers

We may process personal information in the United States and other countries where we or our providers operate (including Shopify and our fulfillment partners). If you are in Canada, your information may be processed outside Canada (including the United States) and may be subject to the laws of those countries.

10. Your rights and choices

Depending on where you live (including certain U.S. states and Canada), you may have rights to:

• Access / know what personal information we hold about you
• Correct inaccurate personal information
• Delete personal information
• Obtain a portable copy of personal information
• Opt out of targeted advertising / certain “sharing” of personal information
• Withdraw consent where processing is based on consent
• Unsubscribe from marketing emails (use the unsubscribe link; transactional emails may continue)

To exercise rights, email contact@controversialtshirts.com or call (929) 780-2965. We may need to verify your identity. You will not be discriminated against for exercising privacy rights.

Canada: Subject to PIPEDA and applicable provincial law, you may request access to and correction of your personal information, and complain to the Office of the Privacy Commissioner of Canada if you are not satisfied with our response.

California and other U.S. state residents: You may have additional rights under state privacy laws (access, delete, correct, opt out of sale/share/targeted advertising). Submit requests using the contact details below. Authorized agents may submit requests with proof of authorization.

11. Do Not Track

Some browsers send “Do Not Track” signals. There is no consistent industry standard for responding; we treat privacy choices through the mechanisms described in this policy.

12. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes may be highlighted on the site or by email where required.

13. Contact

Controversial T-shirts  
7901 4th St N Ste. 300  
Saint Petersburg, FL 33702  
United States  
Email: contact@controversialtshirts.com  
Phone: (929) 780-2965